Refund & Cancellation Policy

Transparency in our transactions is key to our relationship with you.

Last Updated: February 18, 2026

1. Paid Services

All payments made to Health & Relief are generally non-refundable.

2. Refund Eligibility

Refunds may be considered only in the following cases:

  • Duplicate payment
  • Payment deducted but service not initiated
  • Technical error from payment gateway

3. Refund Request

Users must raise a refund request within 7 working days from the transaction date by contacting us with valid proof.

4. Refund Processing

Approved refunds will be processed within 7–10 working days to the original payment method.

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