Refund & Cancellation Policy
Transparency in our transactions is key to our relationship with you.
Last Updated: February 18, 2026
1. Paid Services
All payments made to Health & Relief are generally non-refundable.
2. Refund Eligibility
Refunds may be considered only in the following cases:
- • Duplicate payment
- • Payment deducted but service not initiated
- • Technical error from payment gateway
3. Refund Request
Users must raise a refund request within 7 working days from the transaction date by contacting us with valid proof.
4. Refund Processing
Approved refunds will be processed within 7–10 working days to the original payment method.